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Legal & Privacy

Terms & Conditions

Terms & Conditions

Introduction

These Terms and Conditions govern the use of the Craftech Additive Solutions LLP website, located at crafttech.co.in. By accessing our website, you agree to these terms. If you do not agree, please discontinue the use of our site immediately.

Intellectual Property

All materials on this website, including but not limited to text, graphics, logos, and images, are the intellectual property of Craftech Additive Solutions LLP unless otherwise stated. Unauthorized use, reproduction, or distribution of these materials is prohibited and may result in legal action.

Use of Website

This website is provided for informational purposes only. You agree to use this website in a lawful manner and not to disrupt its operation or attempt to access restricted areas.

Products and Services

Craftech Additive Solutions LLP offers innovative 3D metal printing solutions. All product descriptions, specifications, and prices are subject to change without prior notice. We reserve the right to discontinue any product at any time.

Payment Terms

All payments must be made in full at the time of purchase. Accepted payment methods include credit/debit cards, bank transfers, and any other methods specified on the checkout page. Payment details must be accurate, and any fraudulent use of payment methods will be prosecuted.

Warranty

Our products come with a limited warranty, the terms of which are provided with the product. The warranty covers manufacturing defects but does not cover damage due to misuse, negligence, or unauthorized modifications.

Limitation of Liability

Craftech Additive Solutions LLP shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services. Our total liability is limited to the amount paid for the product or service in question.

Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising from the use of this website or related to our products or services will be subject to the jurisdiction of the courts in Gujarat, India.

Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at care@crafttechadditive.com or call +91 95865 22000.

Privacy Policy

Privacy Policy

Introduction

Craftech Additive Solutions LLP is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website.

Information We Collect

We may collect personal information such as your name, email address, phone number, and company name when you fill out forms, place orders, or contact us. We also collect non-personal information such as your IP address and browsing behavior for analytics purposes.

How We Use Your Information

The information we collect is used to process orders, respond to inquiries, and improve our services. We may also use your information to send promotional materials or updates about our products, but only with your consent.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include encrypted storage, secure access protocols, and regular security audits. However, please note that no system can be completely secure, and we cannot guarantee the absolute security of your data.

Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except where required by law or necessary to fulfill a service you have requested. Third-party service providers who assist us in operating our website or conducting our business are contractually obligated to keep your information confidential.

Warranty

Our products come with a limited warranty, the terms of which are provided with the product. The warranty covers manufacturing defects but does not cover damage due to misuse, negligence, or unauthorized modifications.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize you and remember your preferences. You can choose to disable cookies in your browser settings, but this may limit your ability to use certain features of our website.

Your Rights

You have the right to access, correct, or delete your personal information at any time. You may also opt out of receiving marketing communications from us. To exercise these rights, please contact us using the information provided below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at care@crafttechadditive.com or +91 95865 22000.